Privacy Policy
Last updated: February 3, 2026
1. Introduction
Big Leap LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect information about you in a variety of ways:
- Personal information you provide to us (name, email address, phone number, etc.)
- Information automatically collected when you visit our website (IP address, browser type, device information, etc.)
- Information from third-party sources
- Usage data and analytics information
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist us in operating our website and conducting our business
- When required by law or to respond to legal process
- To protect our rights, privacy, safety, or property
- In connection with a business transfer or merger
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to request deletion of your information
- The right to object to processing of your information
- The right to data portability
7. SMS and Messaging Communications (A2P 10DLC Compliance)
By providing your mobile phone number and opting in to receive text messages from Big Leap LLC, you consent to receive automated text messages at the phone number provided. Message frequency varies. Message and data rates may apply.
Opt-In: You can opt-in to receive SMS messages by providing your phone number and explicitly consenting to receive messages from us. Your consent is not a condition of purchase.
Opt-Out: You can opt-out at any time by replying STOP, UNSUBSCRIBE, or END to any message you receive from us. You may also opt-out by contacting us directly at the contact information provided below. After opting out, you may receive one final confirmation message.
Help: For help, reply HELP to any message you receive from us, or contact us at admin@bigleap.app.
Carriers: Supported carriers include, but are not limited to: AT&T, T-Mobile, Verizon, Sprint, and other major U.S. carriers. Carriers are not liable for delayed or undelivered messages.
We may use your phone number to send you transactional messages, account updates, service notifications, and marketing communications (if you have opted in). We will not share your phone number with third parties for their marketing purposes without your consent.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
9. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Big Leap LLC
Email: admin@bigleap.app