1. Agreement to Terms
These Terms & Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Big Leap LLC ("we," "us," or "our"), concerning your access to and use of the bigleap.app website and any related services, communications, and digital experiences we provide (collectively, the "Site").
By accessing the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree, you must discontinue use of the Site immediately.
2. Intellectual Property Rights
Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, text, images, graphics, videos, and related content on the Site are owned or controlled by Big Leap LLC or licensed to us and are protected by applicable copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the Site for your own internal business evaluation or personal informational purposes. No part of the Site may be copied, reproduced, or exploited for commercial purposes without our prior written consent.
3. Acceptable Use
You agree not to use the Site in any manner that is unlawful, misleading, abusive, or disruptive. Without limitation, you agree not to:
- Attempt to gain unauthorized access to systems, accounts, or data.
- Interfere with security-related features of the Site or connected services.
- Submit false, fraudulent, or misleading information through our forms.
- Use automated tools to scrape, copy, or harvest Site content without written permission.
- Use the Site in connection with spam, unlawful marketing, or any activity that harms our users, team, or business.
4. Services and Communications
Information presented on the Site is provided for general informational purposes and does not create a client relationship until we explicitly agree to do so in writing. Submitting an inquiry does not obligate Big Leap LLC to accept or perform any engagement.
We may respond to your inquiry by email, phone, or SMS depending on the contact information and consent you provide.
5. User Data and Privacy
We may collect and maintain information that you submit through the Site, including contact details, inquiry content, and communication preferences. Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and safeguard that data.
6. Disclaimer of Warranties
THE SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, BIG LEAP LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the Site will always be available, uninterrupted, error-free, or free of harmful components.
7. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BIG LEAP LLC AND ITS AFFILIATES, MEMBERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE.
8. Indemnification
You agree to defend, indemnify, and hold harmless Big Leap LLC and its affiliates, officers, employees, contractors, and agents from any claims, losses, damages, liabilities, costs, and expenses, including reasonable attorneys' fees, arising from your misuse of the Site, your breach of these Terms, or your violation of any law or third party right.
9. Governing Law and Venue
These Terms & Conditions and your use of the Site are governed by the laws of the State of Georgia, without regard to its conflict of law principles. Any legal action arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Georgia, and you consent to personal jurisdiction and venue in those courts.
10. SMS/Text Messaging Terms
10.1 Consent to Receive SMS Messages
By providing your phone number and checking the SMS consent box on our contact form, you consent to receive SMS/text messages from Big Leap LLC. These messages may include responses to your inquiries, project updates, scheduling communications, and customer support.
10.2 Marketing Messages
If you opt in to marketing messages, you may also receive promotional SMS messages including offers, announcements, and service updates. Marketing messages are optional and are not a condition of purchase.
10.3 Message Frequency and Rates
Message frequency may vary depending on your interactions with us. Standard message and data rates may apply depending on your mobile carrier and plan. Big Leap LLC is not responsible for any charges imposed by your carrier.
10.4 Opt-Out
You may opt out of SMS messages at any time by replying STOP to any message you receive. After opting out, you may receive a one-time confirmation message.
10.5 Help
For assistance with SMS messages, reply HELP to any message or contact us at support@bigleap.app.
10.6 Supported Carriers
SMS services are supported by major U.S. carriers. Carriers are not liable for delayed or undelivered messages.
10.7 Privacy
Your phone number and SMS consent data will be handled in accordance with our Privacy Policy. We do not sell or share your phone number with third parties for their own marketing purposes.
11. Contact Information
To resolve a complaint regarding the Site or receive further information regarding use of the Site, please contact: